WHY CHOOSE ASSISTEC



Technology and assistance at your service

Are you looking for a reliable partner to fix mechanical and electronic problems on your machine tools? With Assistec machine downtime is reduced to a minimum and production stops are avoided. Our expert know-how allows us to solve any type of anomaly quickly, so you can resume working immediately and make your machine park run more efficiently. Render your production line safe with our quality programme and fast spare parts service

Assistec Quality, the full-care assistance programme

Electronic faults in machine tools can cause production delays and unexpected repair costs. To prevent this, choose Assistec Quality, our full-care electronic assistance service with full maintenance and repair coverage. You will have access to a number of benefits, including emergency response, technical training, technical telephone support, fast repair service, lifetime warranty and immediate return on investment. Thanks to our specialised technicians and the always active telephone support, malfunctions in your CNC machine can be quickly detected and fixed as quickly as possible.

Just In Time, the fast spare parts sales service

The main cause of a production stop is very often the wait for a spare part. That’s why we have integrated a fast delivery service in order to solve machine downtime quickly: Just in time. So if you order the part you need before 12 noon, you will receive it the same day!

In its large and well-stocked warehouse, Assistec has all kinds of spare parts for CNC machine tools. We can respond to all your requests by providing support for various brands, including: Fanuc, Mitsubishi and Siemens. Our team will provide you with support and assistance to find the spare part you need, as well as the different electronic or mechanical components.

Discover the advantages of Assistec

We have been providing electronic and mechanical technical support for machine tools for 20 years. Speed, professionalism and availability have allowed us to grow over the years, until becoming a leading company in the field of industrial automation. Would you like to access the benefits of Assistec Quality or the Just in Time spare parts sales service? Call us on  +39 0522 989436 or ask for more information here

Recent Posts


  • Many companies face the same dilemma: is it better to replace an outdated CNC machine tool, or is it possible to upgrade it whilst retaining the existing structure?

    In many cases, the answer is a CNC retrofit.

    When the machine’s mechanics are still reliable but the electronics, controls or certain components are beginning to show operational limitations, a retrofit can be a practical solution for improving productivity, reliability and operational continuity without having to make the investment required for a new machine tool.

    For machine shops, production managers and plant managers, retrofitting often allows for reduced machine downtime, extends the lifespan of equipment and integrates new technologies whilst retaining the existing infrastructure.

  • Riparazione azionamenti CNC: come funziona davvero e perché scegliere un laboratorio specializzato

    Nel mondo dell’automazione CNC, ogni fermo macchina ha un impatto diretto su produttività, consegne e marginalità.

    Tra le cause più critiche ci sono i guasti agli azionamenti CNC, componenti fondamentali per il controllo del movimento degli assi e del mandrino. Quando un drive si blocca, la macchina si ferma. E spesso, senza un partner specializzato, anche la produzione.

    La riparazione degli azionamenti CNC diventa quindi una scelta strategica, soprattutto per officine che utilizzano macchine utensili ancora performanti ma non più supportate da ricambi facilmente reperibili.

    È qui che entra in gioco il laboratorio Assistec: un servizio strutturato, rapido e garantito, progettato per ridurre al minimo il fermo macchina.

  • CNC Support: A Comprehensive Practical Guide for Workshops and Maintenance Managers

    In a modern engineering workshop, a CNC machine that has stopped working is not just a technical problem.

    It means production comes to a standstill.

    It leads to delayed deliveries.

    It results in direct and indirect costs that mount up by the hour.

    How can this be avoided? With an efficient CNC support service.

    When it comes to CNC support, many people think of repairs for electronic faults. In reality, a professional support service must cover three fundamental pillars:

    • Electronics
    • Mechanics
    • Contractual structure and preventive maintenance

    In this guide, we take a practical look at what a comprehensive CNC machine support service should include, with a useful checklist to help you assess whether you are on the right track.